We are committed to delivering your orders safely and efficiently. Below you will find all the details about our shipping and delivery process.
1. Order Processing
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information.
2. Shipping Time
Estimated delivery times vary depending on your location:
- United States: 7–12 business days
- International Shipping: 10–20 business days
Please note that delivery times are estimates and may vary due to factors such as customs delays, weather conditions, or carrier issues.
3. Shipping Fees
- We offer standard shipping rates calculated at checkout
- Free shipping may be available on selected orders or promotions
Shipping fees (if applicable) will be clearly displayed before you complete your purchase.
4. Order Tracking
Once your order is shipped, a tracking number will be sent to your email.
You can use it to track your package in real time.
If you do not receive tracking details within a few days, please contact us.
5. Customs, Duties & Taxes
For international orders, customs duties or import taxes may apply depending on your country’s regulations.
These charges are the responsibility of the customer.
6. Delivery Issues
If your package is delayed, lost, or marked as delivered but not received, please contact us as soon as possible.
We will assist you in resolving the issue with the shipping carrier.
7. Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Contact Us
For any shipping-related inquiries, feel free to reach out:
📩 Email: desktop@seanedison.com
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